How to Activate or Login to HDFC Bank FASTag

HDFC Bank FASTag Application | Recharge | Unblock | Monthly Pass | Issues at Toll Plaza

HDFC Bank’s NETC FASTag Account makes paying tolls a seamless process. You can buy FASTag online or offline, link multiple vehicles to a single prepaid FASTag wallet, and avail of multiple options to recharge it. You can recharge your FASTag using the HDFC Bank FASTag Portal or through platforms such as MyCards, MobileBanking, NetBanking, PayZapp, WhatsApp, or any other UPI-enabled mobile app, etc.

The FASTag is a device attached to your vehicle’s windscreen that lets you pay tolls instantly when you are on the road. The Government of India has made FASTag payments mandatory for all vehicles.

There are various Benefites of using HDFC Bank FASTag:

• It Saves fuel and time
• You will instantly receive details of the toll payments via SMS on your registered mobile number. This makes it easier for you to track your toll expenses.
• Cashless toll payments are made.
• You can apply for a FASTag online and it will be delivered to your doorstep.

HDFC Bank FASTag Validity

The FASTag has a validity of five years. After five years, you can reapply for a new FASTag. The new FASTag gets linked to your old wallet.

HDFC Bank FASTag Application – Documents Required

Offline FASTag application

You can purchase FASTag from your nearest HDFC Bank branch and submit the following documents:

• • For individuals:Following document numbers will be needed, physical copies are not required.
    • Registration Certificate (RC) of your vehicle
    • Permanent Account Number (PAN)

• • For Corporates: (Public Limited/Private Limited/Partnership Proprietorship)
    • Company formation proof (Certificate of Incorporation, Partnership Deed or Registration Certificate of the firm)
    • PAN Card of the proprietor (mandatory)
    • Photo ID of signing authority
    • List of directors/partners with names and addresses

Online FASTag application

You can apply for the HDFC Bank NETC FASTag online via our paperless application process as discussed below and submit the following documents.

• • Registration Certificate (RC) of your vehicle
  • Permanent Account Number (PAN)

Step 1: Visit the official website of HDFC Bank FASTag link apply.hdfcbank.com

Step 2: Enter your mobile number and PAN, provide your consent on FASTag T&Cs, and click on continue.

Step 3: Validate the application process by entering the one-time password (OTP) that is sent to your mobile number.

Step 4: In case of existing bank customer, select the bank account number to proceed. Your existing details shall be fetched from bank records. In case, of new to bank customer, provide your personal and address details as well as your email address.

Step 5: Now provide your vehicle details – vehicle registration number, vehicle class (whether car/jeep/van or light commercial vehicles)

Step 6: Confirm the details and make the payment using your preferred payment modes.

After making the payment, you will receive the FASTag sticker at your doorstep. You will also receive a customer ID and wallet ID on your registered email address and mobile number. Once you receive your FASTag, you must activate it and fix it to your vehicle’s windscreen.

Track your FASTag Status

You can check your FASTag dispatch status by folllowing the link hdfcbankfastag.in

• You can track it by your application number, mobile number or your vehicle registration number.
• Alternately, you can contact HDFC Bank Customer Care Number 1800 120 1243 / 1800 202 6161 / 1860 267 6161 (Accessible across India)
• Customers travelling abroad can reach us on +9122 61606160.

How to Activate or Login to HDFC Bank FASTag

Step 1: Visit the fastag.hdfcbank.com and go to Login/Register tab on left to login to the HDFC Bank NETC FASTag Account.

Step 2: You can login via OTP by providing any one from (Wallet ID/Mobile No/Vehicle Reg.No).

Step 3: You will get the OTP on your registered mobile no.

Step 4: By verifying the OTP, you have successfully logged in to your FASTag account.

How to Recharge HDFC Bank FASTag

You can recharge your HDFC Bank NETC FASTag wallet via:

• MyCards
  Visit MyCards portal > Add FASTag > Enter Vehicle Number. Once FASTag is added: Recharge > Enter vehicle details and amount > Recharge.
• FASTag portal
  Visit the portal > Quick recharge > Enter vehicle details and amount > Recharge.
• MobileBankingLogin > Pay > Bill Pay > Add Biller > FASTag > Enter details and amount > Recharge.
• NetBanking
  Login > Bill Pay & Recharge > FASTag > HDFC Bank – FASTag > Enter details and amount > Recharge.
• PayZapp
  Login > Bill Pay > FASTag > HDFC Bank – FASTag > Enter details and amount > Recharge.
  Download PayZapp App
• UPI
  Log into any UPI app > FASTag Recharge > HDFC Bank – FASTag > Enter vehicle number and amount > Recharge.

You can also view your transaction history here.

How to unblock HDFC Bank FASTag

Your FASTag can get blocked due to non-submission of KYC documents. In this case, you will have to submit the self-attested scanned copies of the following documents via registered email id  to  with the subject ‘KYC Updation on HDFC Bank FASTag Wallet’. *

• ID Proof : Pan Card ( Mandatory document)
• Addr​ess Proof : Driving Licence / Voter ID / Passport (front and back side both)
• You also need to mention your vehicle registration ID, FASTag Wallet ID and registered mobile number in the email body.

To know your FASTag wallet status, Give us a miss call on 720-805-3999 from the registered mobile no.

For any assistance, please call us on our toll-free number 1800-120-1243 or email us on

It will take T+5 Days to update the records and unblock your FASTag Account.

HDFC Bank FASTag Application | Recharge | Unblock | Monthly Pass | Issues at Toll Plaza

Fastag Issues at Toll Plaza

For any Fastag issues at toll plaza you can dial 1033 from a mobile phone or landline for any of the following issues

• Stopped at a plaza because of tag blacklist even though your tag is not blacklisted.
• The toll plaza is not accepting your FASTag.
• Toll plaza not being able to read your tag.
• The toll plaza is not supporting monthly pass issuance.

HDFC Bank FASTag Monthly Pass

Monthly pass facility is specific to each toll plaza. To avail a monthly pass, visit ihmcl.co.in

• Select FASTag
• Buy Monthly FASTag Pass
• Select Plaza, enter Captcha and click on submit.
• Enter Vehicle Number or TagID and click on validate/Search
• Select the date range and Make Payment.
• You may also call customer care @ 1800-120-1243 to check the details.

How to Replace HDFC Bank FASTag

• Replacement fees is Rs. 100 + convenience charges applicable.
• Follow the link provided
  https://pay.1paypg.in/onepayVAS/1PayFastagPayment.jsp for replacement request.
• Enter Mobile number, Vehicle number, Select as Tag Replacement, Enter amount as 100 and click on Submit Request.
• Ensure threshold limit (minimum balance) in wallet before placing the request as listed above in charges.
• In case of change of address, please get your registered address updated before placing replacement
  request. Please call toll free number @1800 120 1243 for how to update address

FASTag Blacklisted