Last Updated on February 4, 2020

City Union Bank FasTag Apply Online, How To Recharge Online , Required Documents , Helpline Number

City Union Bank is issuing Fastag for easy and fast payments at toll plaza . You can apply online City Union Bank Fastag in official website by providing required documents . You can recharge City Union Bank Fastag in website and mobile app and google pay , paytm , phone pay . You can contact customer care helpline number for any problems with City Union Bank Fastag .

City Union Bank (CUB) Fastag for easy payment at Toll, Online Application form is available to apply for City Union Bank Fastag at official portal. Required documents and how to apply online, online application form are mentioned in City Union Bank Fastag website. You can easily recharge City Union Bank Fastag online, contact customer care helpline number for any queries .

• Benefits of City Union Bank FasTag
• Fee Charges of City Union Bank FasTag
• Required Documents for City Union Bank FasTag
• How to Apply Online for City Union Bank FasTag
• City Union Bank FasTag Application Form Download
• How to Recharge City Union Bank FASTag
• City Union Bank FASTag Helpline number

CUB issues FASTag, an RFID device that is affixed on the windshield of your vehicle to have a cashless and hassle free transit through Electronic Toll plazas at National Highways. CUB FASTag program is part of National Electronic Toll Collection(NETC) initiative rolled out by National Payments Corporation of India (NPCI), under the guidelines of National Highways Authority of India (NHAI) and the Indian Highways Management Company Ltd (IHMCL).

National Highways Authority of India (NHAI) & Indian Highways Management Company Limited (IHMCL) have authorized NPCI for providing a composite solution on Electronic Toll Collection. The Baroda FASTag is a simple & reusable tag based on Radio-Frequency Identification Technology (RFID) that will be affixed on a vehicle’s windscreen. Each tag is linked to a prepaid account maintained at Bank end to facilitate instant automatic deduction of toll charges.

CUB FASTag affixed vehicle will be identified at 460+ Electronic Toll Plaza across National Highways. You should pass through the ETC lanes available and get the toll fee paid from your FASTag wallet which saves waiting time and you don’t need to worry about carrying cash for the toll payments. You can use this on-the-fly cashless payment facility to save your precious time and cut down fuel expenses by avoiding snail paced queue’s at the tolls.

Benefits of City Union Bank FasTag

• FASTag is read by the tag reader at the plaza and the toll amount is deducted automatically, when the vehicle approaches the toll plaza.
• 2.5% cash back for FY 2019-2020 on all National Toll payments using FASTag.
• Online top-up of FASTag wallet account through Credit/Debit Card and Net Banking.
• Recharge through UPI payment apps.
• 24X7 customer support.
• The minimum amount for recharge is Rs.200/-. KYC customers can recharge to a maximum of Rs.1,00,000/- whereas Non KYC customers can recharge for Rs.10,000/-.
• Customer portal to track the transactions.
• SMS alerts on the transactions.
• The transaction history can be viewed electronically and used as required.

Fee Charges of City Union Bank FasTag

S.No.	Vehicle Type	Tag Color	Vehicle Class	Tag Joining fee	Security Deposit	Initial/Min Load	Replacement Fee	Inactivity Fee	Closure Fee
1	Car / Jeep / Van/Small commercial vehicle	Violet	4	100	200	200	100	0	100
2	Light Commercial Vehicle	Orange	5	100	300	300	100	0	100
3	Three Axle Commercial Vehicles	Yellow	6	100	300	300	100	0	100
4	Bus/Truck	Green	7	100	400	400	100	0	100
5	4 to 6 axle	Pink	12	100	400	400	100	0	100
6	7 or More Axle	Blue	15	100	400	400	100	0	100
7	Heavy Construction Machinery (HCM)/Earth Moving Equipment (EME)	Black	16	100	500	500	100	0	100

Required Documents for City Union Bank FasTag

Customers are required to attest the following documents to create FASTag account.

For individual(As per our CUB KYC norms)

• RC book of the vehicle
• Passport size photo of the vehicle owner
• PAN Card
• Customer Aadhaar Card(For non-CUB customers)

For corporate(As per our CUB KYC norms)

• RC book of the vehicle
• Passport size photo of the vehicle owner
• Corporate PAN card
• Authorised Signatory Aadhaar
• GST certificate or company incorporation certificate

How to Apply for City Union Bank FasTag

• To get the CUB Fastag customer must reach any of the CUB Branches.
• Fill a simple Application form and affix a passport size Photograph of Vehicle owner.
• Provide photo copies of KYC documents of customer & Registration Certificate of Vehicle that have been discussed in the required documents mentioned above.
• Receive the FASTag and load it with money by paying from your CUB account.
• FASTag shall be affixed on the windscreen of your vehicle by the representative of the bank.
• Sail through the toll plaza without waiting in queue.

How to Recharge City Union Bank FasTag

Customer can fund the account linked to the FASTag very easily.

• Recharge can be done through Internet banking/ credit card/ debit card by using the customer portal at FASTag Customer Portal.
• Just login to the portal using the credentials of user name and password.
• A SMS will be received to the registered mobile number.
•  Load fund to CUB FASTag account from any of the source such as from Internet banking/ credit card/ debit card.
• Make payment then your CUB wallet will be recharged instantly.

Recharge the CUB FASTag wallet account through UPI

UPI ID can be used to reload FASTag wallet through any of the UPI app (CUB BHIM, BHIM, GPay, PhonePe…)

The general format for individual customer  is NETC.<vehicle number>@CUB  and for corporate it is NETC.< fastag wallet account number>@CUB.

What is City Union Bank FASTag Helpline Number

CUB is delighted to answer your queries. Contact CUB at Customer Care number 18002587200 or email at fastagcare@cityunionbank.in

MoRTH/NHAI/IHMCL has launched 1033 helpline number for addressing FASTag complaints at toll plaza level. Customer can simply dial 1033 from Mobile/Landline for the following issues:

• Stopped at the plaza for Tag blacklist reason even through Tag is not blacklisted.
• Plaza not accepting FASTag
• Plaza not able to read the Tag
• Plaza not supporting for monthly pass issuance
• Any other applicable issue for FASTag.

HDFC Bank Fastag	Kotal Mahindra Bank Fastag	Airtel Payments Bank FasTag
ICICI Bank Fastag	KVB Fastag	Bank of Baroda FasTag
Paytm Fastag	Indusind Bank Fastag	Canara Bank FasTag
Axis Bank Fastag	Equitas Fastag	City Union Bank FasTag
Saraswat Bank Fastag	South Indian Bank Fastag	State Bank of India Fastag
Federal Bank Fastag	Fino Payments Bank	IDFC Bank Fastag

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